PRIVACY POLICY

China-top Silver - Site Privacy Policy

LAST UPDATED: MAY 26, 2022

 

China-top Silver (“Company” or “we” or “our” or “us”) respects your privacy. As detailed further below, this policy applies to this site or app (collectively “Services”) and is intended for our customers and visitors. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may not use our Services. By accessing or using our Services, you agree to this privacy policy.

 

PERSONAL INFORMATION WE COLLECT

China-top Silver collect personal information when you use our services, create an account with us or submit personal information when requested with the Site.

The types of personal information that China-top Silver may collect about you include:

Information
  • You Directly and Voluntarily Provide to Us to execute the purchase or services contract. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, mailing address, email address, phone number, payment account, or credit card information. In some regions, passport information and tax number are also needed for customer clearance. We may also collect personal information when you communicate with any of our departments, such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about the products and services.
  • Information You Post on the China-top Silver Site. If you post information on public areas of the Site, for example, customer feedback, that information may be collected and used by the Site, users of the Site, and the public generally. We strongly recommend that you do not post any information through the Site that allows strangers to identify or locate you, or that you otherwise do not want to share with the public.
  • Information Automatically Collected Through the Site. We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address and standard web log information. If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

    We and our service providers may collect and combine Personal Information about you from a variety of sources, including:

    Through the Services, for example, when you sign up for a newsletter, marketing emails and other commercial electronic messages (e.g., on upcoming promotions, new products, etc.), register an account to access the Services (e.g. to register your products, to ask for support, to participate in our contests or competitions, to make inquiries regarding product warranties), or make a purchase, or through our Social Media Pages.

    Other Tracking Technologies. To see how successfully our marketing campaigns or other Site goals are performing, we sometimes use conversion pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page. We also use web pixels to analyze usage patterns on our Site. The use of a pixel allows our site to record that a particular device, browser, or application has visited a particular webpage.

     

    HOW WE USE YOUR INFORMATION

    The Personal Information we collect from you helps us personalize your experience with us and our communications to you, and helps us continually improve your experience with our Services. We and our service providers use the Personal Information collected above for the following purposes, including:

    Providing the functionality of the Services and fulfilling your requests, including:

    • Opening and arranging access to your registered account.
    • Responding to your inquiries and fulfilling your requests, for example when you contact us via one of our online contact forms or chat lines.
    • Processing your order or other transactions, including warranty and product registration, claim, or request, and providing related customer service.
    • To send administrative information to you, such as changes to our terms, conditions and policies.
    Analysis of Personal Information for business reporting and providing personalized services.
    • To better understand you, so that we can personalize your experiences when using our Services, and provide you with information and/or offers tailored to your interests.
    • To better understand your preferences so that we can deliver content via our Services that we believe will be relevant and interesting to you.
    • To analyze or predict our users’ preferences in order to prepare aggregated trend reports on how our digital content is used and perform market research, so we can improve our Services.
    We will provide personalized services either with your consent or because we have a legitimate interest.
    Allowing you to participate in sweepstakes, contests or other promotions.
    We may offer you the opportunity to participate in a sweepstakes, contest or other promotion.Some of these promotions have additional rules containing information about how we will use and disclose your Personal Information.
    To Enforce Compliance with Our Terms and Agreements or Policies.
    When you access or use our services, you are bound to our Terms and Conditions. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Services. Subject to the applicable law, we may also process your personal information to: investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.

    To Maintain Legal and Regulatory Compliance.
    Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the services in accordance with our legal and regulatory requirements.

    SHARING YOUR PERSONAL INFORMATION

    Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below.

    Third Parties We may share your personal information with third-party service providers acting on our behalf to help us operate our services. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. To Maintain Legal and Regulatory Compliance.We have the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on WORKPRO. If there is a takeover, sale or purchase of our business, we may disclose your personal information to the new (or prospective) owner of the business.

     

    HOW DO WE SECURE YOUR INFORMATION

    We have undertaken and will undertake commercially reasonable efforts, using various administrative, physical and technical measures designed to prevent unauthorized access to user data retained in our servers.ue to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. Keep in mind there is no such thing as perfect security.

     

    HOW LONG DO WE RETAIN YOUR INFORMATION

    We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Services and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
    Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

     

    WILL THIS PRIVACY POLICY CHANGE

    We may make changes to this Privacy Policy at any time, so please review it periodically. We will update the effective date of the Privacy Policy at the time a change is made. Your use of the Services following these changes means that you accept the revised Privacy Policy.

     

    HOW TO CONTACT US

    Please contact us if you have questions or concerns with respect to our Privacy Policy.

    Email: service@chinatopsilver.com